Apr 25, 2024  
2017-2018 Graduate Bulletin 
    
2017-2018 Graduate Bulletin [Archived Catalog]

THM 520 - Services Marketing

CRSE Type Unique Course
Seeks to develop an understanding of service as a product or component of a product. The course provides students with the opportunity to gain an appreciation for the unique challenges inherent in marketing and managing service products. Topics include service design and delivery, service quality and standards, and the roles played by both service provider and customer, particularly in the hospitality and tourism industry.
Additional Fee: An additional ‘Mandatory Fee’ applies to this course.
Prerequisite: BADM-370