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Apr 23, 2024
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2011-2012 Graduate Bulletin [Archived Catalog]
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THM 520 - Services Marketing CRSE Type: Unique Course Seeks to develop an understanding of service as a product or
component of a product. The course provides students with the
opportunity to gain an appreciation for the unique challenges
inherent in marketing and managing service products. Topics include
service design and delivery, service quality and standards, and the
roles played by both service provider and customer, particularly in
the hospitality and tourism industry. Additional Fee An additional ‘Mandatory Fee’ applies to this course.
Prerequisite BADM-370 3 semester hours
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